ROSTERkey, a Shiftwork Solutions Innovation
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Knowledge base
General
Welcome to ROSTERkey
1
Welcome to ROSTERkey
General User Interface Features
2
Basic Navigation
Saved User Settings
Getting Started
4
How To: Activate/Verify Your User Account
How To: Activate/Verify Your User Account (I don't have an email address!)
How To: Log In to ROSTERkey
How To: Log Out of ROSTERkey
What Is A ...?
1
What Is A ...? Role, Shift, Worker, Crew, ...
FAQ
0
ROSTERkey Main Page
ROSTERkey Main Page
0
For Workers
Work Roster Section Overview
1
Work Roster Section Overview
Worker Functions
6
How To: Request Leave
How To: Edit Leave Requests (including cancelling leave requests)
How To: Request Shift Swaps
How To: Show when You're NOT Available for Duty
How To: Link My Roster To My Calendar
View all 6
What Is A ...?
1
What Is A ...? Work Roster
Privacy & Security
How To: Change your Password
1
How To: Change your Password
For Managers
General Features
1
Resource Library
Reporting
10
Worker Summary Report
Overtime Report
Reporting from the Roster Administration page
Alert Export
Worker Allocation Report
View all 10
Roster Administration
13
Work Task Annotation for Overtime
How To: Cancel A Shift
How To: Change a Rostered Shift
Exporting Your Roster
Filtering the Roster view
View all 13
Personnel Management
7
How To: Change a Worker's Default Role
Operator Movement - simple mode
Operator Movement - advanced mode
Manager Permissions
Adding a Role to an Employee
View all 7
Shift Offers
1
Automated Shift Offers
Operational Readiness
6
What is Operational Readiness?
Managing Operational Readiness
Displaying and Updating a Worker's Operational Readiness
Operational Readiness Report
Operational Readiness Alert
View all 6
For Administrators
Video Tips
1
Sick Leave and Find Cover
Configuring The System
8
Verify employees that have no email address
Banded Roster View
Managing Teams
Configuring Absence Types (leave)
Creating New Roles
View all 8
Alerts & Rules
9
Insufficient Coverage
Excessive Hours
Alert Severity and Suppression
Maximum Consecutive Shifts Alert
Excessive Coverage
View all 9
Importing Data
1
Importing Leave Balances
All about Work Locations
3
Managing Work Locations
Assigning Work Locations by pattern
Viewing Workers' Work Location
Defining Shifts
2
Defining Shift Colours
Creating a Shift Definition
Defining Rosters
3
Analysing a Roster
Job Sharing
Ad Hoc Swings
Personnel Management
6
Adding a new Employee
Changing an Employee's Username
Setting Workers as Active or In-active
Terminating an Employee
Mapping Personnel to External Systems
View all 6
Integrations
1
Managing External System Leave Codes
Job Allocations
2
Repeating Jobs
Bulk Repeating Job Configuration
Reporting
1
Audit Log
ROSTERkey mobile app
Worker Requests
2
How To: Access the Worker Requests in the ROSTERkey app
Worker Requests - Overtime Unavailable
General
4
Logging In
My Roster Screen
Shift Offers Screen
Operational Readiness in the ROSTERkey mobile app
Help Desk Software
by Freshdesk