ROSTERkey, a Shiftwork Solutions Innovation
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Knowledge base
General
Welcome to ROSTERkey
1
Welcome to ROSTERkey
General User Interface Features
2
Basic Navigation
Saved User Settings
Getting Started
4
How To: Activate/Verify Your User Account
How To: Activate/Verify Your User Account (I don't have an email address!)
How To: Log In to ROSTERkey
How To: Log Out of ROSTERkey
What Is A ...?
1
What Is A ...? Role, Shift, Worker, Crew, ...
FAQ
0
For Workers
Work Roster Section Overview
1
Work Roster Section Overview
Worker Functions
6
How To: Request Leave
How To: Edit Leave Requests (including cancelling leave requests)
How To: Request Shift Swaps
How To: Show when You're NOT Available for Duty
How To: Link My Roster To My Calendar
View all 6
What Is A ...?
1
What Is A ...? Work Roster
Privacy & Security
How To: Change your Password
1
How To: Change your Password
For Managers
Reporting
9
Worker Summary Report
Overtime Report
Reporting from the Roster Administration page
Alert Export
Worker Allocation Report
View all 9
Roster Administration
9
Work Task Annotation for Overtime
How To: Cancel A Shift
How To: Change a Rostered Shift
Exporting Your Roster
Filtering the Roster view
View all 9
Personnel Management
6
How To: Change a Worker's Default Role
Operator Movement - simple mode
Operator Movement - advanced mode
Manager Permissions
Adding a Role to an Employee
View all 6
Shift Offers
1
Automated Shift Offers
Operational Readiness
6
What is Operational Readiness?
Managing Operational Readiness
Displaying and Updating a Worker's Operational Readiness
Operational Readiness Report
Operational Readiness Alert
View all 6
For Administrators
Video Tips
1
Sick Leave and Find Cover
Configuring The System
8
Verify employees that have no email address
Banded Roster View
Managing Teams
Configuring Absence Types (leave)
Creating New Roles
View all 8
Alerts & Rules
8
Insufficient Coverage
Excessive Hours
Alert Severity and Suppression
Maximum Consecutive Shifts Alert
Excessive Coverage
View all 8
Importing Data
1
Importing Leave Balances
All about Work Locations
3
Managing Work Locations
Assigning Work Locations by pattern
Viewing Workers' Work Location
All about defining Shifts
2
Defining Shift Colours
Creating a Shift Definition
Defining Rosters
3
Analysing a Roster
Job Sharing
Ad Hoc Swings
Personnel Management
6
Adding a new Employee
Changing an Employee's Username
Setting Workers as Active or In-active
Terminating an Employee
Mapping Personnel to External Systems
View all 6
Integrations
1
Managing External System Leave Codes
Job Allocations
2
Repeating Jobs
Bulk Repeating Job Configuration
ROSTERkey mobile app
Worker Requests
2
How To: Access the Worker Requests in the ROSTERkey app
Worker Requests - Overtime Unavailable
General
4
Logging In
My Roster Screen
Shift Offers Screen
Operational Readiness in the ROSTERkey mobile app
Help Desk Software
by Freshdesk